Welcome to Elementasindia. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using this website, browsing our products, or placing an order, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About Elementasindia

Elementasindia is an online store offering a premium collection of natural and certified gemstones. We are committed to providing quality products and a secure shopping experience for our customers.

3. Product Information

We strive to provide accurate descriptions, specifications, and images of every gemstone. Since gemstones are natural products, each stone is unique and may vary slightly in:

• Color
• Pattern
• Shape
• Size
• Natural inclusions
• Weight

These natural variations are not considered defects.

4. Product Images

We make every effort to display product images as accurately as possible. However, actual colors may vary slightly depending on your screen settings, lighting, and device display.

5. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to:

• Update product prices
• Correct pricing errors
• Modify promotional offers
• Cancel orders affected by pricing mistakes

6. Orders

Once an order is placed, you will receive an order confirmation via email or SMS.

Elementasindia reserves the right to:

• Accept or reject any order
• Cancel suspicious or fraudulent orders
• Limit product quantities
• Request additional verification if required

If your order is cancelled after payment, the applicable refund will be processed.

7. Payment

We accept secure online payments through trusted payment gateways.

Your payment information is encrypted and processed securely. We do not store your credit or debit card information on our servers.

8. Shipping & Delivery

We carefully package every gemstone to ensure safe delivery.

Delivery times may vary depending on:

• Shipping location
• Courier availability
• Weather conditions
• Public holidays
• Unexpected logistical delays

Estimated delivery dates are only approximate.

9. Returns & Refunds

Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.

Products must meet the eligibility requirements outlined in the policy before a return can be processed.

10. Cancellation Policy

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may no longer be accepted.

For assistance, please contact our customer support team as soon as possible.

11. Authenticity

We are committed to supplying genuine natural gemstones.

Where applicable, eligible products are accompanied by authenticity certification from recognized gemological laboratories.

12. Intellectual Property

All content on this website, including:

• Logo
• Images
• Product photographs
• Graphics
• Text
• Icons
• Website design

is the property of Elementasindia and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is strictly prohibited.

13. User Responsibilities

While using our website, you agree not to:

• Provide false information
• Attempt unauthorized access
• Disrupt website functionality
• Upload malicious software
• Use the website for unlawful purposes

Violation of these terms may result in restricted access.

14. Limitation of Liability

Elementasindia shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, services, or privacy practices of external websites.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

17. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon publication on this page.

We encourage customers to review these terms periodically.

18. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

9. Contact Us

If you have any questions, concerns, or require assistance regarding these Terms and Conditions, please feel free to get in touch with us. Our team will be happy to assist you.

Elementasindia

📧 Email: info@elementasindia.com

📞 Phone: +91 9711721172

📍 Address:
135, RU Block,
Pitampura, Delhi – 110034, India