At Elementasindia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or purchasing our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website or place an order:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through payment gateways)

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Deliver products to your address.
• Provide customer support.
• Respond to your inquiries.
• Send order confirmations and shipping updates.
• Improve our website and services.
• Prevent fraudulent transactions.
• Comply with legal obligations.
• Send promotional emails or offers (only where permitted).

3. Payment Security

We use trusted and secure payment gateways to process online payments.

Your payment details are encrypted during transmission. Elementasindia does not store your debit card, credit card, or banking information on our servers.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences.
• Improve website performance.
• Analyze visitor behavior.
• Provide a better shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

Your information may only be shared with trusted third parties when necessary, including:

• Payment gateway providers
• Shipping and courier partners
• Website hosting providers
• Government authorities when required by law

These service providers are only given the information necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

7. Product Information

We make every effort to provide accurate product descriptions and images.

As natural gemstones are unique, slight variations in:

• Color
• Shape
• Pattern
• Clarity
• Natural inclusions

may occur and are considered normal characteristics of genuine natural gemstones.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your data.
• Withdraw consent where applicable.
• Opt out of promotional communications.

To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, it will be deleted promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Elementasindia

📧 Email: info@elementasindia.com

📞 Phone: +91 9711721172

📍 Address:
135, RU Block,
Pitampura, Delhi – 110034, India